Product Returns

Please note the following Terms and Conditions apply for sending back any items.

1. If you wish to cancel an order we will only issue a full refund for items ordered in error if we are notified within 14 days of the purchase date and that the goods are then returned back to our premises in a resaleable condition within the next 14 days.

2. The return postal charges will be the responsibility of the buyer. You may want to consider sending items back that you have advised us about by recorded delivery so as we can be sure they have arrived back at our premises.

3. We will only refund our standard £4.90+vat carriage charge per order and not the whole delivery charge if you have chosen to pay extra for an upgraded faster service.

These Terms and Conditions are part of the Distant Selling Regulations Act 2014


We are not your "bog standard" spares company we are toilet spare experts!