Why Buy From Us

Apart from the fact we despatch ex stock first class royal mail for smaller buttons etc and 2 day Royal Mail tracked service for valves and larger items. We also offer unrivalled backup and service, judge for yourselves !!!!  
I have to tell you that I am the least technical person you would ever have the misfortune to meet - you can imagine my wife's horror on Sunday when I decided to take the cistern apart because it refused to flush!! I took it apart and reassembled it after liberal use of superglue about five times, only to finally admit my shortcomings - I searched for bits on line and your site came up - it wasn't the cheapest but it looked the most honest and my faith has been rewarded - I ordered the replacement bit on Sunday and it arrived today and my lav is working better than it ever has before.
Many thanks for superb service.
J Lunniss
Just a short note to say thanks a lot for the superfast delivery of my order for a Optima 49 Flush Button. That's what I call service.
R McNaughton
Dear Steve,
The part you sent arrived in the post today.Within 5 minutes my loo was working again! You provided me with a fantastically efficient service, which is very much appreciated.I would not hesitate to recommend you to anyone.
I wish you and your business every sucess.
Sincere thanks,
C Pilkington
Thanks Steve
Received TD 015 push button this morning fitted and all working as normal.Thanks again for your part advice.What a service.
Sincerely  J Bristow
Dear Steve 
I called you late on Friday about a spare i needed for my Wirquin toilet it was the top flush (not sure if you remember i was the extremely dim one...lol) but i just wanted to let you know i got it this morning and I fitted it, yes me and it was very very easy just like you said and my loo now works like new....I just wanted to thank you for all your help and patience on the phone, your speedy service and the ease in ordering this in general. I am now raving to everyone who will listen about your site, yourself and your company, I will definately use you again when the need arises. You and your company were a pleasure to deal with, thank you very much from me and now all my friends who can flush my loo properly.
Very Kind Regards
P Manley
Great service thank you - ordered late Thursday evening, arrived Saturday. Normal service resumed in downstairs loo.
Thanks again
I Pincott
Hi Steve,
I would like to thank you for all your help and for sending me the plug for the syphon. In days of falling standards in customer services it was really pleasing to receive your excellent service and also so promptly.
Many thanks,
B Hutchings
Just a quick line to say thank you for the rapid response next day delivered of the syphon
it fits perfect and works a treat
i will be recommending you to friends and family
M Carney

Very impressed with your service. Unit received, fits perfectly and I will certainly recommend you to others
Many thanks
We are not your "bog standard" spares company we are toilet spare experts!